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  • Make sure the Database Server Windows Service is running by doing the following:
    • Open the Windows Services list. To do so, on windows search type services and click on the Services or view local services result that appears.
    • Search for the installed Database Server Windows Service. Its name should resemble this: 'SQL Server (SQLEXPRESS)'.
    • Right click on it. If it is running, click on 'Restart'. If not, click on Properties, select as startup type 'Automatic', click on 'Start' and then 'OK'.
  • If you want to connect to an existent database, make sure you have typed its name correctly- it is Case-Sensitive.
    If you are attempting to connect using named instance name, please make sure that the Service SQL Server Browser for this instance is up and running. Also, be aware that using this method doesn't work for the default named SQL instances (MSSQLSERVER).
  • If nothing of the above works, try to do the same process with the option 'Encrypt database password' unticked and with your antivirus and Windows firewall disabled. If this solves the problem, contact your IT to configure your antivirus and network to allow the use of CostOS.

4.  Q(STEP 9) I get error messages during the waiting process. What should I do?
A. Make sure you have enough privileges to access the folder you are trying to install CostOS Server on. Also, there might just not be enough size on the disk, or Filestream has not been previously enabled and enabling it automatically failed, possibly due to criteria mentioned in STEP 6 not being met.

If you are not sure about this, contact your System Administrator or IT Manager.
 
If you keep facing issues and the F.A.Q. paragraph did not help you solve itthem, you you are as always more than welcome to use our Service Desk
_https://nomitech.net/jira/servicedesk/customer/portal/1/user/login_
or alternatively send the request e-mail to support@nomitech.net